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Senior Client Operations Officer, Group Invoicing M/F
Job Summary
CACEIS Malaysia has been a cornerstone of asset servicing since ****, evolving into a trusted hub of operational excellence within the global CACEIS network.
Strategically located in IOI City, Putrajaya, the company employs over 1,200 professionals, providing services such as Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions.
The dedicated team in Malaysia drives scalability, enhances service quality, and implements standardized processes to meet diverse client needs.
What will you do?
Set up new and renegotiated fee schedules into the billing system according to established policies and procedures, including non-standard setups.
Contribute to the billing system set-up by performing data analysis and impact analysis, providing data to the invoicing system, and following up on manual and automated data loads.
Perform four-eye principle validation on all manual updates to the billing system and raise escalation to management for non-standard requests.
Ensure complete submission of invoicing setup evidence (external sources and check-lists) within the timeframe set by the Team Manager.
Ensure invoices are approved in time to meet the Client Service Level Agreement, run final complex invoices, and prepare electronic results for distribution.
Escalate all invoice issues (e.g., late delivery, adjustments) according to employee guidelines.
Review data used to calculate fees from various sources to ensure integrity.
Ensure accurate invoice distribution based on client standing instructions (post, email, fax, duplicate invoices).
Benefits
We thrive on the challenge to be our best and continually grow, working together to deliver trusted advice that helps clients and communities prosper.
A comprehensive Total Rewards Program including performance-based bonuses, versátil benefits, and competitive compensation.
Leadership support through coaching and management opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
Location
Asia, Malaysia
Contract Type
Permanent – starts on 01/07/2026
Education and Experience
Minimum 0-2 years of experience.
Candidates should hold a Bachelor or BSc degree (or equivalent) in Finance, Banking, or a related field.
Experience
Experience in fee set-up, with strong data analytical skills (especially transferring data between systems).
Experience managing multiple competing deadlines and manual processes in a fast-paced environment.
Required Skills
Knowledge of the IS Invoicing process and IS services background.
Experience in Custody and Fund Accounting.
Technical Skills
Advanced user of Microsoft Excel (including VBA and SQL) and other Microsoft Office applications.
Demonstrated attention to detail, problem-solving skills, and analytical and numeric reasoning ability.
Entity
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.
Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.
CACEIS is a consolidator in the European asset servicing market with sustained growth, holding €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December ****).
The group is committed to diversity and inclusion, placing people at the heart of all transformations, and welcomes people with disabilities to apply.
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Postúlate en Kit Empleo: kitempleo.pe/empleo/wk3fh
📌 Senior Client Operations Officer, Group Invoicing M/F (Lima)
🏢 CACEIS
📍 Lima