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In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:
Supervise logistics operations, including order preparation and coordination with logistics operators (3PL).
Manage logistics operations for the wholesale, retail, and B2B channels.
Ensure compliance with delivery systems and delivery windows.
Ensure the receipt and processing of goods using systems such as SAP and the logistics operator’s systems.
Coordinate lead times and order preparation with customers.
Prepare weekly and monthly reports and dashboards.
Coordinate international deliveries and manage the Freight Forwarder.
Participate in audits and performance review meetings.
Prepare reports related to distribution, costs, and quality.
Control billing from logistics providers (Billing vs. Returns).
Other duties and/or cross‑functional collaboration
Handle customer service matters (arising from complex cases) and transportation‑related claims.
Coordinate the exchange of goods to be shipped. Develop and correct operational procedures.
Coordinate tasks related to Events.
Coordinate occasional overseas shipments.
Key Requirements and Knowledge
Technical degree, bachelor’s degree, or equivalent experience in logistics and/or operations.
Experience managing 3PL logistics operators (supervising daily operations, participating in audits, reviewing performance, and incident analysis)
Knowledge of multichannel logistics coordination.
Advanced Excel skills.
Experience with Power BI and SAP (preferred).
Travel
Local Travel - Less than 10%
Job Segment: Logistics, Supply Chain Manager, Claims, Supply Chain, SAP, Operations, Insurance, Technology
Postúlate en Kit Empleo: kitempleo.pe/empleo/wjztq
📌 Logistics Lead (Lima)
🏢 Epson America
📍 Lima
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