Postúlate en Kit Empleo: kitempleo.pe/empleo/wixju

Confidential

About the job

We are seeking a detail-oriented and proactive Operations Specialist to join our growing Operations team.

This role is critical in ensuring smooth and efficient management of our operational workflows – from onboarding and contract management to bordereaux processing and reporting.

The ideal candidate thrives in fast-paced environments, is data-driven, and brings a passion for process improvement and collaboration across teams.

The position will take place in our office in Buenos Aires (microcentro) in a hybrid mode.

Key Responsibilities

What You'll Do

• Manage operational workflows across onboarding, policy administration, and bordereaux lifecycle stages to ensure data completeness, timeliness, and accuracy.

• Collaborate with cross-functional teams (Data, Underwriting, Compliance, Finance) to maintain integrity across systems and processes.

• Support the centralization of master/reference data, ensuring consistent and auditable records across all operational systems.

• Monitor and report KPIs such as submission cycle time, processing duration, and SLA adherence.

• Identify and implement process improvements to increase efficiency, reduce manual touchpoints, and enhance the member experience.

• Partner with internal teams to define and document standard operating procedures (SOPs).

• Leverage tools like Snowflake, Power BI, and Excel to create reports and insights that inform business decisions.

• Assist in onboarding new members and contracts,



ensuring all documentation, systems, and workflows are aligned before activation.

What You Bring

• Bachelor’s degree (or equivalent) required.

• 3+ years of relevant experience within the insurance industry.

Experience with specialty insurance a plus.

• Strong understanding of data accuracy, process governance, and operational SLAs.

• Proven ability to work cross-functionally with technical and non-technical teams.

• Proficiency with Power BI, SQL (Snowflake), Excel, and workflow tools such as Jira or ServiceNow.

• Exceptional attention to detail and ability to manage multiple priorities simultaneously.

• Excellent written and verbal communication skills.

Bonus Points For

• Experience with bordereaux processing or insurance data workflows.

• Familiarity with contract lifecycle management or onboarding systems.

• Experience with automation tools (Power Automate, Zapier, or similar).

About Pro Integral

Pro Global is a global business and consulting company focused exclusively on the insurance and reinsurance industries.

We operate in the world’s leading financial centers.

Our experts work independently or integrate seamlessly into our clients’ teams, adapting to their existing workflows.

Our goal is to deliver high‑quality results and provide optimal, innovative solutions, tailored to meet each client’s specific needs.

Required Skill Profession

Business Operations Specialists

Postúlate en Kit Empleo: kitempleo.pe/empleo/wixju

📌 Operations Specialist (Nuevo Chimbote)
🏢 PRO GLOBAL
📍 Nuevo Chimbote