Postúlate en Kit Empleo: kitempleo.pe/empleo/ui7qy

**Role purpose**

The Retail Store operates 364 days each year and plays a vital role in delivering a welcoming, professional, and memorable experience for every visitor. The Retail Store Manager is central to ensuring smooth day to day operations, maintaining high standards of customer service, and supporting the achievement of sales and performance targets.

Leading a team of casual and part time staff, the position requires strong organisational skills, attention to detail, and a proactive approach to problem solving. The occupant of this role must be available to work across a 7 day roster and will contribute directly to the stores success by supervising staff, maintaining compliance with workplace policies, and ensuring the store is consistently presented to the highest standard.

This role is an opportunity to combine operational management with customer engagement, helping to create a retail environment that reflects the values and reputation of the organisation.

**Key accountabilities**
- Supervise and support retail staff, including part time and casual team members.




- Assist with rostering, monitoring attendance, and supporting leave management.
- Provide on the job guidance to staff and contribute to workplace performance conversations under direction.
- Ensure compliance with Workplace Health and Safety (WHS) requirements and store policies.
- Monitor stock levels, merchandising, and store presentation to maintain a professional retail environment.
- Support the implementation of sales strategies developed by senior management.
- Generate routine reports on store performance and team activities.
- Assist with staff inductions and onboarding processes.
- Contribute to the smooth operation of exhibition shops during peak periods.
- Demonstrate a strong commitment to Work Health and Safety (WH&S;) by actively supporting a positive safety culture, following the Museum’s WHS policies and procedures, and complying with reasonable instructions to ensure align

Postúlate en Kit Empleo: kitempleo.pe/empleo/ui7qy

📌 Retail Store Manager (Lima)
🏢 The National Museum of Australia
📍 Lima